Digital Transformation, from the face of it, sounds like a technology-only exercise, but in reality it is not. This is not just my opinion. Many experts also have the same opinion – Digital transformation is as much about culture shift (if not more) as it is about technology shift. And the reason is mostly due to complexity – technology generally maintains a binary state (very digital), either it works or it does not. Culture, however, is all about people – and there could be way more than fifty shades of grey that you may end up finding.
But you’re not on this post to check ideas on culture shift. So, let’s just recognize the big elephant in the room and work around it for now. We’ll discuss about culture shift in another post. Just note that in some contexts the lines between technology and culture could get a bit blurry.
Inceptone 